1. When your virtual tour approaches the expiration date, you will receive one of the following two emails:

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    Click to enlarge

  2. If you are signed up for one of our monthly subscriptions, you can click the button that says “Click Here” to extend the tour out for an additional 6 months at no charge. Note: If the virtual tour does not need to remain active, you can disregard the email and your tour will expire on it’s set expiration date.

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    Click to enlarge

  3. If you are set up to pay per tour, you can click “Renew this tour for $49.99” or sign up for one of our monthly subscriptions.

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    Click to enlarge

  4. You will then be taken to the Shopping Cart.  You can choose a stored credit card or use a new card. Note: If you are not logged into your account, you will first be prompted to log in.

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    Click to enlarge

  5. Your tour will now be extended out for an additional year. Note: If you are on a monthly subscription, your tour will be extended out for an additional 6 months.

For additional assistance, contact us at 888-458-3943 coaching@tourfactory.com