1. Go to the Summary Tab of your property. Need help getting to the Summary tab? Click here for detailed instructions.
  2. On the left hand side, click the grey tab labeled “Photos”.

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  3. Scroll to the bottom of the page and click “Start Darkroom”. Need help opening Darkroom? Click here for detailed instructions. Note: You can only use the Darkroom if you are on a PC, the Darkroom does not currently work on MACs.

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  4. Once you have the Darkroom open, you will see all of your site photos and videos.

    Darkroom

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  5. Double click on the video that you would like to create a thumbnail for.
  6. This will open a new window with a larger preview of the video. Click the video button in the center of your screen.

    Video

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  7. Another screen will open up and start playing your video.

    Play

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  8. When your video gets to the scene you would like to make your thumbnail click the camera button at the bottom right.

    Capture

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  9. You will then be taken back to the large view of your video with the new thumbnail. Click the Back to Tour button in the upper left.

    Back

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  10. You will now see your new thumbnail photo displayed for your video. Click the Save/Close button on the bottom right of your window.

    Save

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For additional assistance, contact us at 888-458-3943 coaching@tourfactory.com